Integrations
Your WhatsApp conversations, inside the CRM you already run
A conversation that never reaches the CRM may as well not have happened. Zhat Convex writes every WhatsApp chat into your pipeline — with the fields you choose, not the ones a vendor picked for you.
Bitrix24
AvailableCreate leads, deals and contacts from WhatsApp chats. Sync lead status back. Mirror employees and departments for automatic assignment.
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Zoho CRM
AvailablePush WhatsApp conversations into Zoho as leads and contacts, with the required fields handled for you and full control over the mapping.
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One mapping, any CRM
Both integrations read from the same canonical catalogue of 25 conversation fields — customer name, phone, first message, the click-to-chat campaign behind the lead, the assigned agent, tags — so the mapping you design belongs to your business rather than to one vendor's schema. The connector layer is pluggable: adding a CRM does not mean rebuilding your field mapping.
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